Privacy Policy
How BFiber Roofing Repair & Install handles information provided when you contact the firm. Contact for privacy questions is by phone or post, as listed at the end of this page.
Information We Collect
When you contact us by phone about a roof inspection, repair or installation, we collect the details needed to help you: your name, phone number, and the property address where the work would happen. If you visit this website, basic technical information such as IP address, browser type and pages visited may also be collected, to understand how people find the site and improve it.
How We Use Information
We use contact details to discuss your roof, prepare a written scope, and keep you updated on work you have agreed. We use website data to see which pages are helpful and which need work. We do not sell your personal information to anyone.
Cookies and Tracking
This website may use cookies to remember preferences and to measure how visitors use the site. A cookie is a small file stored on your device. You can turn off cookies in your browser settings; if you do, some parts of the site may work less smoothly, but you can still call (818) 474-8963.
Analytics and Third-Party Tools
We may use third-party tools to understand how people find and use this website. These tools collect data such as page views, time on site and general location. Providers used for a service receive only the information needed to perform that service.
Data Sharing and Disclosure
We share your information only with our own team and the service providers who help run this business. We do not sell, rent or trade your personal information. We may disclose information if the law requires it, or to protect the safety and rights of customers, our team or the public.
Data Retention
We keep contact and project details for as long as needed to complete agreed roofing work and to meet legal and tax obligations. When we no longer need them, we securely delete them or remove anything that identifies you.
Data Security
We protect your information with reasonable physical, electronic and procedural safeguards, and team members access your details only when they need them for their jobs. No website is 100% secure. If you spot something suspicious, call (818) 474-8963.
User Rights
You can ask us to see, correct or delete the personal information we hold about you, and to stop sending you marketing messages. California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt out of any sale of that information. We do not sell personal information. To make a request, call (818) 474-8963. We will respond within the time required by law.
Children's Privacy
This website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, call (818) 474-8963 and we will delete it.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version here with a new effective date. If a change affects your rights in a major way, we will make that clear on this page.
Contact Information
If you have questions about this Privacy Policy or how we handle your information, contact BFiber Roofing Repair & Install by phone at (818) 474-8963 or by post at 14202 Hamlin St, Van Nuys, CA 91401, United States. Phone is the quickest way to reach us.